How it works
Grab your exclusive gifts by being part of our loyalty program
Ways to redeem
Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.
Exclusive Membership
TheSkinBay
A curated membership for those who take their skincare seriously. Earn recognition, access and rewards with every order.
Membership Benefits
The Privileges of Membership
Expert Curation
Every product is professionally selected. Only results-driven, clinic-grade formulas reach our shelves.
Priority Access
Members receive early access to new launches, limited editions and exclusive brand collaborations.
Complimentary Gifting
Beautifully presented complimentary gifts with qualifying orders. A small token of our appreciation.
Personalised Service
Access to our skincare advisers for personalised recommendations tailored to your skin goals.
Exclusive Offers
Members-only pricing, private sale events and curated bundles available only to those on the inside.
Loyalty Recognition
Your spending is recognised and rewarded. Points accumulate automatically and never go unnoticed.
Simple & Rewarding
How It Works
Join
Create a free account to become a member instantly. No fees. No commitments.
Earn
Accumulate points with every order. Points are credited automatically after each purchase.
Redeem
Convert your points into vouchers and apply them directly at checkout on your next order.
Membership Tiers
Your Standing with Us
Bay Member
The Edit
From your first order- Points on every purchase
- Access to member offers
- Birthday reward
- Priority customer service
Bay Select
The Collection
From £500 annual spend- All Edit benefits
- Early access to new arrivals
- Exclusive member events
- Complimentary samples with orders
Bay Elite
The Reserve
From £1,500 annual spend- All Collection benefits
- Complimentary gift wrapping
- Access to Reserve-only edits
- Double points events
- Personal skincare consultation
Bay Concierge
The Concierge
From £3,000 annual spend- All Reserve benefits
- Dedicated account manager
- Bespoke skincare regimen
- Concierge order assistance
- Invited to exclusive events
A Considered Touch
The Art of Gifting
Every order from TheSkinBay is treated as a gift. Our signature packaging, tissue wrapping and ribbon are a constant — because the unboxing should feel as considered as what is inside.
- Signature black gift box
- Hand-tied ribbon
- Personalised message card
- Complimentary product sample
Questions & Answers
Frequently Asked
Simply create a free account and place your first order. Points are credited automatically once your order is confirmed.
Points are valid for 12 months from the date they were earned. We recommend redeeming regularly to make the most of your balance.
Log in to your account, visit the rewards section and select your voucher. The discount code is generated instantly and applied at checkout.
Yes. Points are earned on the total amount paid across all orders, including sale and bundle purchases.
Your tier is determined by your total annual spend. As you shop, you progress automatically through The Edit, The Collection, The Reserve and The Concierge.
Yes. Each successful referral earns you 100 points, credited once your friend completes their first order. There is no limit on referrals.
Begin Your Journey
Become a Member
Membership is complimentary and instant. Start earning on your very next order.
Free to join. No minimum spend required.